Repeat Medication

Order Your Medication Online


If you are on regular medication you can order repeat prescriptions by any of the following ways

  • Online

Register for a Patient Online Services (POS) account.  To set this up you will need to fill in this form and bring to the practice with photographic ID.  The admin team will then create an account for you and send you an e-mail link with your username and password. 

*You cannot register for this service online*. 

Having a POS account allows you to track and order your medication and in time will allow you to view, make and cancel appointments. 

  • Post

Please ensure all requests include your name, date of birth and address and requests are legible.   If you wish us to post your prescription to you please ensure you provide a stamped addressed envelope as we are unable to post your prescription to you without this.  Alternatively please let us know which pharmacy you would prefer your prescription to be sent to.   You can post your prescription via Royal Mail or alternatively you can drop it in our letter box on the main wall on the front street (to the right of the iron gates at the main entrance).

  • In Practice  (Please note with current Coronavirus restrictions this option is not available at present)

We have a supply of prescription request forms available at the reception desk.  Once completed you can post it through the letter box on the front of the desk.  You can also post your prescription request through our post box on the main wall outside the practice.  This is checked multiple times during the day.  As above, please ensure all details are clear to read.

  • Pharmacy

Contact your local/regular pharmacy for more information.  If you wish to use this service please allow an extra 24 hours for the prescription to be ready at the pharmacy.

All prescription requests must be in writing therefore we do not take prescription requests over the telephone. 

Please allow 3 full working days for prescriptions to be processed.  2 full working days for our part and a further 24 hours for the pharmacy to process the medication.  Please allow a further 7 days if you have requested your prescription to be posted anywhere.

DURING THE ONGOING CORONAVIRUS PANDEMIC PLEASE DO NOT COME TO THE PRACTICE TO COLLECT PRESCRIPTIONS.   All prescriptions MUST be sent to local pharmacies or remember to provide a stamped addressed envelope for us to forward to you or another pharmacy of your choice.

Local Pharmacies who collect prescriptions from the practice on behalf of patients are listed below.  If you chose to use one of these pharmacies you will not have to supply a stamped addressed envelope.

  • Apple, Dalry Road
  • Boots, Gorgie Road
  • Clear, Tollcross
  • Craiglockhart, Craiglockhart Road North
  • Lindsay and Gilmore, Slateford Road
  • Lloyds, Sainsburys, Westfield.
  • M and D Green, Dundee Street
  • Omnicare, Ardmillan Terrace
  • Omnicare, Tollcross
  • Well, Stenhouse Cross

When you select a preferred pharmacy this will be saved on your file and all future prescriptions will be sent there unless you inform us otherwise.


If you are a new patient to the practice and are on medication prescribed by your previous practice, you will need to make an appointment with a GP for your first issue.  During this appointment the GP will give you a brief health check and set up your repeat medications.


All patients on repeat medication must have their records reviewed at least once per year.  This is to ensure that any relevant health checks have been performed, that the medication is the best for you and if there are any irregularities or items not being ordered.  Messages may be left on the right hand side of your prescription (the pharmacist should include this in the bag if your prescription goes direct to the pharmacy) or we may text/call you to arrange an appointment. 


Patients who are on oral contraception or HRT must have a face to face review with the Practice Nurse once per year.  This is to ensure that you are on the correct medication and to have a physical health check due to a small but significant risk of increased blood pressure.  Please always ensure you make an appointment with the Practice Nurse at least 3 weeks before your medication is due to run out.


Patients who are on medication for Mental Health problems may require to speak to the GP before these can be issued to ensure that your mental health is stable and that you are not at risk. 


All patients on medications classed as controlled drugs must be reviewed by the GP each time.  Please do not request these via online services, post or by contacting your pharmacy.